KAY Jewelers, located at 200 Westgate Dr., E103, Brockton, MA 02301, specializes in engagement ring creation and an array of jewelry services. Known for its wide selection of diamonds and personalized service, the store has been part of the community since 1916. Customers appreciate the knowledgeable and friendly staff, including Quacy, Carlos, and Georgia, who assist in finding the perfect ring. The jeweler offers custom and special orders, jewelry maintenance and repair, diamond upgrades, gold exchanges, and appraisals. Open seven days a week, KAY Jewelers aims to provide a superior shopping experience.

Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
The reviews gathered indicate a positive sentiment towards KAY Jewelers, with approximately 80% positive, 10% neutral, and 10% negative responses.

Highlight Reviews:
Best Review: A customer praised the exceptional service provided by Quacy, highlighting his expertise and ability to help them find the perfect engagement ring within their budget.
Worst Review: One review expressed dissatisfaction with customer service, stating that the manager was unwilling to accommodate a return that had been requested, leading to disappointment.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.