Warren Jewelers, located at 165 Westgate Drive, Brockton, MA, is a beloved local destination for those seeking custom engagement rings and personalized jewelry services. Established in 1972, this family-owned business prides itself on providing a warm and welcoming atmosphere, making every customer feel like part of the family. The store has garnered a solid reputation in Plymouth County, with 39 reviews highlighting their commitment to quality craftsmanship and customer satisfaction.
The knowledgeable team, including owner Tony Varela, is dedicated to helping couples design the perfect engagement ring, offering a range of services like jewelry repair, custom pieces, and expert guidance throughout the creation process. Customers often express appreciation for the attentive service, with many highlighting the team's ability to bring their visions to life. However, a few reviewers have raised concerns about occasional service lapses and unfulfilled expectations.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their experiences, while about 10% have shared neutral sentiments, and 10% have reported negative interactions.
Opening Hours:
Monday: Closed
Tuesday to Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Artur praised the amazing service and unbeatable pricing, noting how they recreated a ring from just a picture and quote from another jeweler, delivering an exceptional experience.
Worst Review: Tina voiced her dissatisfaction with the professionalism, sharing a negative experience regarding a necklace repair that left her feeling scammed and frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.