Ira's Golden Nugget, located at 3014 Steinway St in Astoria, NY, has established itself as a beloved local jeweler, particularly known for its engagement ring creation services. This cozy shop, with its welcoming ambiance, is a staple in Queens County and has consistently received praise for its friendly and attentive staff.
Ira, the owner, and his team are dedicated to providing customized engagement rings, guiding customers through every step of the design process. From repairing jewelry to crafting unique pieces, they are noted for their commitment to quality and craftsmanship. Many customers appreciate the personalized service, often mentioning how Ira and his staff take the time to listen to their needs, making each experience feel special and tailored.
The overall sentiment from customers is highly positive, with around 80% expressing satisfaction with their experiences. A small percentage, about 10%, report neutral experiences, while another 10% have voiced some issues, particularly with particular aspects of service.
Opening Hours:
Monday: 10:30 AM – 6:30 PM
Tuesday: 10:30 AM – 6:30 PM
Wednesday: 10:30 AM – 6:30 PM
Thursday: 10:30 AM – 6:30 PM
Friday: 10:30 AM – 6:30 PM
Saturday: 10:30 AM – 6:30 PM
Sunday: 11:00 AM – 5:00 PM
Best Review: Celina praised Ira's Golden Nugget as the best jewelry store in Astoria, highlighting the exceptional customer service and friendly staff willing to go the extra mile for their customers.
Worst Review: Andy shared a negative experience with the customer service, feeling that the staff was rude and that he was overcharged for a simple repair compared to nearby competitors.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 43
Store Phone Number: 7182047324