Jared - Galleria of Jewelry, located at 1504 Randall Rd, Algonquin, IL 60102, serves the wedding and engagement ring market with a wide selection of fine jewelry. The store is known for offering a robust range of services related to engagement ring creation, including custom design, on-site repairs, ring sizing, and cleaning. The staff, including well-regarded associates like Alla, are often praised for their professional and accommodating service.

Customer reviews highlight both positive and negative experiences. Many customers appreciate the knowledgeable staff and timely service for inspections and repairs. Positive feedback often mentions excellent jewelry repair services and supportive staff, with some customers noting the pleasant atmosphere and personalized attention received while creating engagement rings.

Conversely, some negative reviews point to long wait times and a lack of acknowledgment from staff during busy periods. A few customers have expressed dissatisfaction with the customer service, particularly regarding miscommunication on repairs and resizing.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

Best Review: A customer highlighted the fantastic service they received from Alla while upgrading a diamond. They emphasized her honesty, professionalism, and knowledge as key factors that made their experience memorable.

Worst Review: Another customer expressed frustration over significant delays and poor communication regarding repairs, noting that they felt undervalued due to being a returning customer rather than a new buyer.

Operating Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM

Staff Members:
- Alla

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.