Jared - Galleria of Jewelry in Monroeville, PA, is known for its extensive selection of fine jewelry, particularly specializing in custom engagement rings. Located at 3767 William Penn Hwy, Monroeville, PA 15146-2125, the store offers various services that include custom jewelry design, on-site jewelry repair, ring sizing, engraving, and cleaning. Customers appreciate the expertise of the staff, who are dedicated to making the experience enjoyable and personalized.

Operating in Allegheny County, the store is staffed with knowledgeable experts who are equipped to help customers through every step of selecting and creating the perfect engagement ring. The store's commitment to customer service shines through in the overwhelmingly positive feedback received.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

The customer reviews indicate a mix of positive and negative experiences. Many clients express satisfaction with the staff's helpfulness and the quality of jewelry, while some have pointed out issues with customer service, particularly during busy times.

Best Review:
Gregory mentioned his disappointment with a quote for converting a necklace into bracelets at Jared. He found the estimate to be much higher compared to local jewelers, expressing frustration over the pricing and suggesting support for local businesses instead of large chains.

Worst Review:
Gina highlighted an unpleasant experience with a staff member who seemed unwell and followed her around the store while she browsed. She felt uncomfortable with the employee's behavior and described the interaction as insulting, deciding not to return to the location.

Store Hours:
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM

Staff Members:
Veronica
Gregory
Angela
Lila
August
Bob

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.