Jeweler's Emporium, located at 37-06 82nd St, Jackson Heights, NY 11372, is a premier destination for engagement ring creation and other jewelry services in Queens County. This establishment is highly regarded for its wide selection of engagement rings, wedding bands, and custom jewelry pieces tailored to individual preferences. The knowledgeable staff, including the esteemed owner Sam, is dedicated to providing exceptional customer service and assisting clients in selecting their perfect ring. They offer a range of services, including jewelry repair, watch battery replacement, and gold buying, specializing in high-quality craftsmanship and attention to detail.
Operating hours are as follows:
- Monday to Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: 12:00 PM - 6:00 PM
Phone: (718) 426-0088
Overall, they have received 1007 reviews, providing a mix of sentiments reflecting both positive and negative customer experiences.
Overall Sentiment from Online Customer Reviews:
The overall sentiment is predominantly positive, with approximately 80% of reviews expressing satisfaction with the services offered. Neutral reviews account for around 10%, while negative comments make up the remaining 10%.
Best Review:
A customer highlighted the exceptional service while customizing an engagement ring, noting the quality of craftsmanship and how the owner went above and beyond to accommodate their needs.
Worst Review:
Another reviewer expressed disappointment regarding a lost earring piece during a custom order, feeling the staff's response was dismissive and unprofessional, which left them unsatisfied with the overall experience.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 1007
Store Phone Number: 7184260088