Amba Jewelers, located at 3713 74th St, Jackson Heights, NY 11372, is a prominent jewelry store renowned for its extensive range of engagement rings and personalized jewelry creations. With a legacy of nearly 70 years in the jewelry business, this store operates in Queens County and proudly serves the local Bangladeshi, Pakistani, and Indian communities.
Customers will find an impressive selection of finely crafted gold, diamond, and silver pieces, along with custom nameplates and other personalized jewelry options. The staff, including notable individuals like Deepak Verma and Gagan, are renowned for their friendly demeanor and willingness to provide knowledgeable assistance to customers.
The store boasts a variety of services including custom engagement ring design, jewelry repair, and gold buying, ensuring a comprehensive shopping experience. Operating hours are convenient from 10:30 AM to 8:30 PM, seven days a week, allowing ample opportunity for customers to visit.
Overall Sentiment from Online Customer Reviews:
The customer sentiment reflects a mixed atmosphere with approximately 36% positive, 12% neutral, and 52% negative feedback. While many praise the friendly service and unique jewelry offerings, a noteworthy number of reviews depict experiences of poor customer service.
Highlight Reviews:
Best Review: Angelic commended the store for its exceptional selection available for purchase and spoke highly of Deepak Verma for his kindness and service expertise, referring to it as the best place in Jackson Heights for gold buying.
Worst Review: Syeda expressed dissatisfaction with the rude behavior of staff, claiming they yelled at her and her companions during a visit, indicating a significant area for improvement in customer interaction.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------|
| Monday to Sunday: 10:30 AM - 8:30 PM |
Staff: Deepak Verma, Gagan.
Positivity Score: 42%
Total Customer Feedback Reviewed: 1702