Ochoa Jewelry is a notable jeweler located at 75-17B Roosevelt Ave, Jackson Heights, NY 11372. They are well-regarded for their engagement ring creation services, along with a variety of other offerings, including gold, silver, and diamond jewelry, as well as watch repair services. The business operates under new management, ensuring a fresh approach to customer satisfaction and expert advice.
The store's phone number is 718-507-0280, and their operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | 10:30 AM - 7 PM |
| Tuesday | 10:30 AM - 7 PM |
| Wednesday | 10:30 AM - 7 PM |
| Thursday | 10:30 AM - 7 PM |
| Friday | 10:30 AM - 7 PM |
| Saturday | 10:30 AM - 7 PM |
| Sunday | 12 PM - 5 PM |
Overall, the sentiment from online customer reviews reveals a generally positive atmosphere surrounding Ochoa Jewelry. After reviewing a total of 15 reviews, the feedback is as follows:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
Many customers praise the friendly and helpful service provided by the staff, emphasizing their professional approach and the quality of their jewelry and repair work. However, there are some concerns about communication, particularly regarding responses to inquiries and deposit refunds.
Best Review: A customer named Ashley highlighted the affordable jewelry cleaning and repair services at Ochoa Jewelry, commending the staff's helpfulness and professionalism during her visit.
Worst Review: A reviewer named Ronit expressed disappointment with the store's communication, mentioning difficulties in reaching them by phone and concerns about a deposit he had made for a pendant.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 15
Store Phone Number: 7185070280