Jewelry & Watch Repair, located at 3902 13th Ave S #113, West Acres Mall, Fargo, ND 58103, offers exceptional services in engagement ring creation and customized jewelry solutions. With over 55 reviews compiled from various platforms, the workshop prides itself on its ability to repair and create beautiful pieces, specializing in gold and silver jewelry and offering extensive options for watch services as well. The owner and staff are frequently praised for their knowledge and professionalism, ensuring customers leave satisfied with precise craftsmanship and attentive service.
In reviewing the customer feedback, there is a positive overall sentiment regarding the store, with approximately 85% of reviews reflecting favorable experiences, about 10% neutral sentiments, and 5% expressing dissatisfaction.
Positive reviews highlight the efficiency and quality of service, with clients noting the shop's quick turnaround for repairs and customization. Many appreciate the friendly atmosphere and expert advice.
Negative reviews, while fewer in number, mention occasional miscommunication regarding repair specifics, with some customers expressing disappointment with the handling of valuable pieces.
**Best Review:** Sara Evert highlighted the awesome service and exceptional workmanship, noting that her item was completed within a short time frame, demonstrating the team's efficiency and expertise.
**Worst Review:** Tory Queensley expressed dissatisfaction with the store, indicating a missed expectation during a crucial time for a wedding ring resizing.
| Operating Hours |
|--------------------------|
| Monday to Friday: 10 am – 6 pm |
| Saturday: Closed |
| Sunday: Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 55
Store Phone Number: 7012822627