Helzberg Diamonds, located at 3902 13th Ave S Suite 342, Fargo, ND 58103, operates in Cass County and specializes in creating exquisite engagement rings, alongside a wide array of diamond jewelry. With a reputation for high-quality, ethically sourced diamonds, this jewelry store offers personalized consultations to help customers find or customize the perfect ring. The knowledgeable staff is known for their dedication to providing exceptional service, guiding clients through the engagement ring selection process while respecting budgetary needs.
Operating Hours:
- Wednesday: 11:00 AM - 07:00 PM
- Thursday: 11:00 AM - 07:00 PM
- Friday: 10:00 AM - 08:00 PM
- Saturday: 10:00 AM - 08:00 PM
- Sunday: 12:00 PM - 06:00 PM
- Monday: 11:00 AM - 07:00 PM
- Tuesday: 11:00 AM - 07:00 PM
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is mixed. Approximately 60% of feedback is positive, reflecting very satisfied customers who praise the helpful and friendly staff. However, around 25% expresses dissatisfaction due to inconsistent service and cleanliness concerns, while 15% of reviews remain neutral.
Highlight Reviews:
Best Review: One customer remarked on the helpfulness and professionalism of Margaret, noting that she assisted in finding a ring within budget and made the shopping experience enjoyable without pressure.
Worst Review: Another reviewer expressed disappointment with the cleanliness of their cleaned ring, mentioning that despite requesting a thorough cleaning, the staff spent minimal time on the job and the result was unsatisfactory.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff: Margaret
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 91
Store Phone Number: 7012826341