Kay Jewelers, located at 3902 13th Ave SW Space 307, Fargo, ND 58103, is a prominent jewelry store that specializes in creating engagement rings and offers a variety of jewelry services. Customers can expect a wide selection of engagement and wedding rings, necklaces, earrings, bracelets, and personalized gifts. The knowledgeable staff, including team members like Ryan and Micaiah, are dedicated to providing an excellent purchasing experience, often assisting couples in finding the perfect ring at competitive prices.

The store is known for its repair services, custom and special orders, and diamond upgrade options. Operating in Cass County, Kay Jewelers opens its doors at 10:00 AM on weekdays and extends its service on weekends, ensuring flexibility for customers to visit.

Operating Hours:

| Day | Hours |
|-----------|------------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Customer reviews reflect a mixed sentiment about their experiences at Kay Jewelers.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

While many customers commend the staff's helpfulness and professionalism, particularly in engagement ring creation, some negative feedback highlights issues with customer service.

Best Review:
Lynette praised the helpfulness of Ryan and his team, expressing a positive overall experience while working with them, which contributed to a successful ring selection.

Worst Review:
Scott shared concerns about a negative experience regarding customer service when his wife's resized ring went missing, resulting in frustration over a lack of resolution.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members:
- Ryan
- Micaiah