Zales Jewelers, located at 3902 13th Ave SW Suite 3602, Fargo, ND 58103, is a prominent jewelry store operating in Cass County. Known for its extensive selection of engagement rings, Zales offers a variety of services, including personalized engagement ring creation. Customers appreciate the knowledgeable staff, with reviews highlighting their friendly and attentive service. Employees like Isaac have been noted for going above and beyond to assist customers in finding the perfect piece.

The store has received a mix of feedback from its patrons. Encouraging sentiments include expressions of gratitude for their customer care and efficient service, particularly when handling repairs and ring inspections. However, some customers reported frustration with delays in service and issues with their warranty processes, underscoring a need for improvements in operational efficiency.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Opening Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Members:
- Isaac

Best Review:
One customer praised Isaac for his exceptional service, noting that he consistently goes above and beyond, leading them to make a long drive just to shop with him.

Worst Review:
Another individual expressed disappointment with the lengthy wait times for repairs and felt the management's communication regarding delays was lacking.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.