Jewelry Doctors, located at 18801 E 39th St S, Ste 1014, Independence Center Mall, Independence, MO 64057, operates in Jackson County and specializes in engagement ring creation along with other jewelry repair services.
With a reputation built over decades, the store provides an extensive array of services including bracelet repair, clasp replacements, earring repairs, and customized jewelry designs that cater to individual preferences. The expert staff, including manager Jody Kahlich, are noted for their professionalism and attention to detail, ensuring that customers feel valued without pressure to make purchases.
The store is well-reviewed with a total of 515 reviews, reflecting a positive sentiment from customers. Many appreciate the welcoming environment, quick service, and high-quality craftsmanship, particularly praising the exceptional work done on engagement rings.
However, there are some mixed sentiments from customers regarding pricing, with a few noting that services can be on the higher side compared to competitors.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review: A customer highlighted the exceptional customization service for engagement rings, emphasizing the affordability compared to larger retailers, and praised the friendly staff for their commitment to customer service.
Worst Review: A negative account was shared detailing a customer’s disappointment over the replacement of a missing diamond with a less valuable stone and issues with repairs on a ring.
**Operating Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 515
Store Phone Number: 8167956889