Helzberg Diamonds, located at 18813 E 39th St S, Space 2106, Independence, MO 64057, provides excellent services in engagement ring creation and personalized jewelry. With a reputation built over many years, this jeweler is noted for its fine diamond collections and knowledgeable staff. The in-store experience is designed to be welcoming and informative, helping customers explore a wide variety of options to create the perfect engagement ring.
Operating in Jackson County, Helzberg Diamonds boasts a dedicated team committed to ensuring customer satisfaction. The store offers repair services, ear piercings, and custom engagement ring design, catering to a range of jewelry needs.
Operating Hours:
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
Overall Sentiment from Online Customer Reviews:
The store holds an impressive rating of 4.7 out of 5, based on 327 reviews. Positive sentiment stands at 85%, with 10% neutral and 5% negative.
Best Review: A customer praised the staff's exceptional service while creating a custom engagement ring, emphasizing their patience and knowledge throughout the process.
Worst Review: One reviewer expressed dissatisfaction with the cleaning service, noting an unwelcoming attitude from staff during their visit, which negatively impacted their overall experience.
Staff members mentioned include Corey, who received commendations for assistance in the ring selection process, and Christina, noted for her helpfulness.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 329
Store Phone Number: 8167958270