J & L Jewelry, located at 1823 Ximeno Ave, Long Beach, CA, has established itself as a beloved jewelry destination in Los Angeles County for those seeking unique engagement rings and friendly service. The family-run store has garnered a strong reputation for quality craftsmanship and personalized experiences.
Owner Janis Krantz and her dedicated team are known for their commitment to helping customers design meaningful engagement rings. Customers have noted the warm atmosphere and the staff’s willingness to listen and adapt to their preferences. Many reviews laud the attentive service during the ring selection and creation process, making the experience enjoyable and memorable. While the majority of feedback is positive, a small number report issues with communication and turnaround times.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Tuesday to Saturday: 11:00 AM – 5:00 PM
- Monday and Sunday: Closed
Best Review: Heather shared her long-standing trust in J & L Jewelry for all her jewelry needs, praising the friendly staff and exquisite selections that make her feel like family.
Worst Review: Diana reported a frustrating experience due to poor communication regarding her ring repair, expressing disappointment in the service she received.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 86%
Total Customer Feedback Reviewed: 167
Store Phone Number: 5629864380