Montana Ave Jewelers, located at 3323 E South St, Long Beach, CA 90805, is a notable establishment for engagement ring creation and jewelry services. This pawn shop and jeweler has been a part of the community for over 30 years, providing a range of services including custom engagement ring design, jewelry repair, and a selection of quality jewelry items at reasonable prices. Customers appreciate the knowledgeable and friendly staff who offer personalized service, ensuring that every engagement ring is crafted to meet the specific desires of the couple.
The overall sentiment from online customer reviews indicates a mixed experience among patrons who have rated the establishment. After reviewing a total of 78 reviews, the ratings reflect:
- Positive: 55%
- Neutral: 25%
- Negative: 20%
Positive reviews often highlight the friendly staff, excellent prices, and the wide range of items available, ranging from jewelry to musical equipment. Conversely, negative reviews have pointed out issues with customer service, particularly experiences where customers felt undervalued or mispriced.
**Best Review:** A customer praised the expertise of the staff in helping create a wedding anniversary ring, noting the exceptional communication and craftsmanship, expressing great satisfaction with the outcome.
**Worst Review:** Another customer reflected on a disappointing experience, feeling that the staff lacked empathy when they inquired about recovery options for their stolen items, leaving them feeling ignored and disheartened.
Operating Hours:
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.