Mark Schneider Design, Custom Engagement Rings in Long Beach , CA

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90% Score | Mark Schneider Design Long Beach CA

Mark Schneider Fine Jewelry, located at 245 Promenade N, Long Beach, CA 90802, is renowned for its exceptional engagement ring creation and customer service. With a strong focus on craftsmanship and unique designs, the store offers a range of services including custom engagement and wedding rings, jewelry cleaning, resizing, and restoration. The experienced staff, including notable team members like Nas and Diane, are known for their attentive, personalized service, making the process enjoyable and fulfilling for customers.

The business operates in Los Angeles County and has received a total of 699 customer reviews. Reviews highlight the welcoming atmosphere, where guests are treated like family, often receiving refreshments during their visits. Customers appreciate the expertise and patience of the staff as they guide them through the creation of their dream rings.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews often praise the store for its creativity and attentive service, making the engagement ring selection process a cherished experience. However, there are isolated negative encounters where some customers felt the pressure to purchase more expensive items.

Best Review:
Cindy highlights the exceptional service at Mark Schneider Fine Jewelry, emphasizing the kind and professional assistance she received from the staff. She found the perfect engagement ring with their help and expressed her satisfaction with the quality of the jewelry, noting that the team went above and beyond to ensure everything was tailored to her needs.

Worst Review:
Keegan describes a disappointing experience where the staff's attitude undermined the engagement ring consultation process. He felt pressured and discredited during discussions about his diamond, leading to a decision to seek a new jeweler after previously planning to work with Mark Schneider.

**Business Hours:**
Monday: Closed
Tuesday: 10:00 AM - 5:30 PM
Wednesday: 10:00 AM - 5:30 PM
Thursday: 10:00 AM - 5:30 PM
Friday: 10:00 AM - 5:30 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed

**Staff Members:**
Nas
Diane
Alison
Steven

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*

Positivity Score: 90%
Total Customer Feedback Reviewed: 699

Store Phone Number: 5624370591

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90%

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