J.l Johnson Fine Jewelers in Greenwood IN

J.L. Johnson Fine Jewelers, located at 1263 N State Road 135, Greenwood, IN 46142, is a premier jewelry store renowned for exceptional engagement ring creation and personalized service. With a commitment to quality and craftsmanship, the jeweler specializes in custom designs, offering options tailored to meet the unique desires and budgets of each customer. The experienced team is dedicated to ensuring a memorable and stress-free shopping experience, guiding clients through the entire process of selecting or designing the perfect engagement ring.

The store has garnered attention for its warm and welcoming atmosphere, with staff members such as Jeff and Shelly noted for their attentiveness and expertise. Customers appreciate the quick turnaround for jewelry repairs and the ability to create bespoke pieces that truly reflect their style.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:30 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Phone: 317-888-7662

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 90%
Neutral sentiment: 5%
Negative sentiment: 5%

Customers have shared a total of 385 reviews, highlighting the friendly and knowledgeable staff, as well as the excellent customer service and quality of jewelry. However, a few reviews mention occasional dissatisfaction with repair estimates, suggesting a need for clearer communication in some instances.

Best Review:
Julie remarked on the amazing customer service and creative solutions provided by the staff, transforming a piece of jewelry into a cherished keepsake for her wedding day.

Worst Review:
Anthony mentioned his disappointment regarding the handling of a repair for his wedding ring, feeling that the response did not align with his expectation of customer care.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.