KAY Jewelers, renowned for its engagement ring creation and exceptional customer service, is located at 1251 US 31 N, Ste. C 16, Greenwood, IN 46142. The store operates in Johnson County and is accessible for anyone looking to celebrate special occasions with fine jewelry.
KAY Jewelers offers a variety of services, including custom and special orders, jewelry maintenance and repair, diamond upgrades, and appraisal services. The knowledgeable staff is noted for their ability to assist customers in finding the perfect engagement ring, ensuring a memorable experience during the important process of selecting meaningful jewelry.
Operating Hours:
- Monday: 11 AM - 8 PM
- Tuesday: 11 AM - 8 PM
- Wednesday: 11 AM - 8 PM
- Thursday: 11 AM - 8 PM
- Friday: 10 AM - 9 PM
- Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM
Based on 84 reviews, the sentiment towards KAY Jewelers can be categorized as follows:
- Positive: 55%
- Neutral: 20%
- Negative: 25%
Overall Sentiment from Online Customer Reviews: Many customers appreciate the helpfulness of the staff and the variety of jewelry on offer, while some report negative experiences regarding service delays and inconsistencies.
Best Review: A customer highlighted the exemplary service from staff member Devonte, who was praised for his patience and assistance in finding the perfect necklace.
Worst Review: One reviewer expressed disappointment in the service they received, citing long waits and an unresponsive staff as their reasons for dissatisfaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members:
- Devonte
Positivity Score: 65%
Total Customer Feedback Reviewed: 84
Store Phone Number: (281) 364-8886