Located at 1251 US Hwy 31 North, Space G07B, Greenwood, IN 46142, Helzberg Diamonds is a distinguished jewelry store known for its exceptional engagement ring creation and dedicated customer service. With extensive experience of over 100 years, the store showcases a refined selection of diamonds and offers various customizable options tailored to individual tastes, making it an ideal destination for couples seeking the perfect engagement ring.

The staff at Helzberg Diamonds exhibit commendable professionalism, with a focus on personalized consultations designed to guide customers through the engagement ring selection process. While many reviews highlight the friendly and knowledgeable assistance provided by various associates, such as Aubrey and Laura, some customers have expressed dissatisfaction regarding high-pressure sales tactics and unclear credit agreements, leading to a mixed reputation.

Overall Sentiment from Online Customer Reviews:
The response atmosphere from online reviews shows a general positivity surrounding the service provided, with approximately 70% positive sentiment, 15% neutral, and 15% negative feedback.

Customer reviews illustrate a range of perspectives:

##### Best Review:
A customer praised the staff for their exceptional service and expertise in helping select a stunning engagement ring, emphasizing how well the staff understood their vision, leading to a delightful shopping experience.

##### Worst Review:
A review pointed out a negative experience concerning an overly aggressive sales approach, which left the customer feeling uncomfortable and led to unintended credit enrollment, resulting in a lack of trust in the store's practices.

Operating Hours:
- Tuesday: 10:00 AM - 09:00 PM
- Wednesday: 10:00 AM - 09:00 PM
- Thursday: 10:00 AM - 09:00 PM
- Friday: 10:00 AM - 09:00 PM
- Saturday: 10:00 AM - 09:00 PM
- Sunday: 11:00 AM - 07:00 PM
- Monday: 10:00 AM - 09:00 PM

Staff Members Mentioned:
- Aubrey
- Laura

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.