Zales Jewelers, located in Greenwood, Indiana, specializes in creating stunning engagement rings tailored to individual tastes. The store is known for offering excellent customer service, with knowledgeable staff who guide customers through the jewelry selection process. With a wide variety of diamond rings and the ability to create custom pieces, Zales ensures every customer finds the perfect representation of their commitment. The staff includes helpful associates like Anna and Charla who are frequently mentioned in reviews for their professionalism and support.

Address: 1251 US Highway 31 N D 09 B, Greenwood, IN 46142
Phone: (317) 882-8977
Hours:
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM

Overall Sentiment from Online Customer Reviews:
Positive sentiment is at approximately 50%, with about 30% neutral and 20% negative reviews. Many customers highlight the variety of options and helpful staff, while some express dissatisfaction with customer service experiences.

Best Review:
A customer praised Anna for her exceptional service and expertise in helping to select the perfect engagement ring, noting the store's great selection and attractive discounts.

Worst Review:
Another customer shared a negative experience regarding delayed orders and poor communication, expressing frustration over the lack of acknowledgment and the mishandling of their requests.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.