John's Jewelry & Gems Co., located at 305 Forest Ave, Ste 104, Laguna Beach, CA 92651, specializes in creating exquisite engagement rings tailored to individual tastes. The store, with a phone number of (949) 497-8288, has received a total of 37 reviews, indicating a strong reputation within the community. Customers have praised the staff for their expertise and attention to detail, especially the owner John, who is recognized for his craftsmanship and dedication to customer satisfaction.

The services offered include custom jewelry design, engagement ring creation, and jewelry repair. Many reviews highlight the friendly, knowledgeable atmosphere of the shop, making it a favored spot for both locals and visitors seeking high-quality jewelry in Orange County.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Highlight Reviews:
Best Review: A customer noted how John custom-made an engagement ring that perfectly matched their vision, emphasizing the beautiful craftsmanship and reasonable pricing, ultimately making their experience memorable and highly recommended.

Worst Review: One reviewer expressed disappointment with the service, describing an encounter with a staff member who appeared dismissive and unhelpful when they were just seeking assistance with a simple jewelry request.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: Closed
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- John