At Fredric H. Rubel Jewelers, located at 246 Forest Avenue, Laguna Beach, CA 92651, this fourth-generation family-owned jeweler has been serving customers since 1928 while specializing in exquisite engagement ring creations. The store prides itself on offering a personalized experience, with knowledgeable staff who are dedicated to helping clients find or design the perfect piece that reflects their love story.

The team is well-regarded for their exceptional customer service, ensuring every detail is handled with care. Positive reviews often highlight the staff's friendly demeanor, expertise, and willingness to go above and beyond for customer satisfaction. Reviews credit staff members such as David and Sarah for their attentive service and ability to help create beautiful engagement rings tailored to individual preferences.

However, some customers have noted occasional challenges with service delivery timelines, particularly during busy periods, indicating a need for improved communication regarding wait times.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is predominantly positive, with approximately 85% of reviews expressing satisfaction with their experiences. Around 10% of reviews are neutral, and about 5% reflect negative feedback regarding service speed or issues with specific transactions.

Best Review:
A customer praised the exceptional service and personal touch when creating a custom engagement ring, remarking on the team’s dedication to making the experience memorable. This review emphasizes how the staff really listened to the client's vision and delivered a stunning final piece, showcasing their expertise and commitment to quality.

Worst Review:
One review expressed disappointment with a long wait for a previously scheduled ring resizing, mentioning a lack of communication during the process. The customer felt frustrated but acknowledged the quality of work once completed, suggesting a desire for clearer timelines.

**Operating Hours:**
- Monday – Friday: 11:00 AM – 5:00 PM
- Saturday – Sunday: 11:00 AM – 5:00 PM

**Staff Members:**
- David
- Sarah

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.