Rock Martin Custom Jewelry, located at 268 Forest Ave, Laguna Beach, CA 92651, has established itself as a cherished destination for creating custom engagement rings. Serving Orange County, this family-owned jewelry store combines artistry with a warm, welcoming atmosphere that makes every visit special.
Michael McFadden and his wife, Heather, lead a talented team committed to crafting unique pieces tailored to each customer's vision. From the moment you step into the shop, you're greeted by friendly staff who are eager to listen to your ideas and provide expert guidance throughout the design process. Shoppers appreciate the diverse selection of gemstones and custom options, ensuring that your engagement ring will be both breathtaking and meaningful.
Customer Sentiment: About 80% of patrons are delighted with their experiences, while 10% hold a neutral stance and 10% have voiced concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Nance praised the exceptional designs and personal service, noting that her custom earrings turned out beautifully and perfectly matched her vision.
Worst Review: A customer named G expressed disappointment about the communication regarding repairs, feeling that their feedback was not adequately addressed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 162
Store Phone Number: 9494948622