Ken's Jewelry Store, located at 326 Forest Ave, Laguna Beach, CA, has been a cherished institution in the area for over 40 years, specializing in custom engagement ring creation and high-end jewelry design. Under the leadership of Ken, a master jeweler known for his craftsmanship, the store offers a variety of services including custom orders, repairs, and maintenance. The knowledgeable staff is recognized for providing attentive and professional service, making the engagement ring selection process a personalized experience.

Customer feedback highlights an impressive rating, with approximately 80% of reviews reflecting a positive sentiment towards the quality of jewelry and service offered. However, about 20% of reviews express dissatisfaction, particularly regarding communication styles during consultations.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 0%
- Negative: 20%

Best Review: Chris noted that the store provides excellent service at a reasonable price, emphasizing the quality craftsmanship and long-standing presence of Ken as a local jeweler.

Worst Review: Paola described a negative experience where she felt the owner was unprofessional and dismissive regarding her custom request, leaving her dissatisfied with the interaction.

Hours of Operation:
- Monday: 11:00 AM - 4:30 PM
- Tuesday: 11:00 AM - 4:30 PM
- Wednesday: Closed
- Thursday: 11:00 AM - 4:30 PM
- Friday: 11:00 AM - 4:30 PM
- Saturday: 11:00 AM - 4:30 PM
- Sunday: Closed

Staff: Ken

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.