K.C. Goldsmiths, Menlo Park, CA
K.C. Goldsmiths, located at 1148 Chestnut Lane, Menlo Park, California, is a highly regarded jewelry store specializing in custom engagement ring creation, jewelry repair, and restoration services. The husband and wife team, Kurt and Carol, have over 40 years of experience, ensuring personalized service and attention to detail for every customer. They are known for their quality craftsmanship and ability to work within clients' budgets, making them a popular choice for those looking to create unique and meaningful engagement rings.
With a solid rating of 4.3 based on 6 customer reviews, K.C. Goldsmiths has garnered a reputation for delivering exceptional results and maintaining a welcoming environment. Customers have praised the couple for their outstanding customer service, knowledgeable guidance, and beautiful designs. Positive sentiments highlight their meticulous repair work and creation of custom jewelry, while a few concerns regarding communication delays have surfaced.
Operating in San Mateo County, K.C. Goldsmiths is open by appointment only. Here are the store's hours:
| Day | Hours |
|-----------|---------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 2:00 PM |
| Sunday | Closed |
The overall sentiment from online customer reviews is positive, with approximately 85% positive, 15% neutral, and 0% negative feedback.
Best Review: A customer named Kimberly expressed high praise for the personalized service and creativity of K.C. Goldsmiths, highlighting their ability to craft unique designs and their commitment to customer satisfaction, especially when dealing with specific requests.
Worst Review: A review from a customer indicated frustration with communication, stating that despite multiple attempts to reach out, there were considerable delays in getting responses, which left them feeling uncertain during the process.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
