Neil Dahl Jewelers, Menlo Park CA
Neil Dahl Jewelers is a distinguished jewelry store located in Menlo Park, California, specializing in engagement ring creation and custom fine jewelry services. With over 80 years of combined experience in the jewelry industry, Neil and his family-run team offer a personalized approach to designing unique engagement rings tailored to individual preferences. Clients appreciate the extensive selection of diamonds, the meticulous attention to detail, and the exceptional customer service provided throughout the design process.
The store has received a total of 317 reviews, with a glowing overall sentiment reflecting satisfaction with the craftsmanship and personalized service. Neil's direct involvement ensures that customers feel valued, as he offers guidance in choosing the right design while accommodating various budgets.
Customers frequently mention the warm and welcoming atmosphere, characterized by the team's readiness to assist and their commitment to quality. Many positive reviews highlight the stunning custom designs and the thorough communication that accompanies the creation of each piece. However, there are a few negative reviews referencing high repair costs, suggesting that customers be mindful of obtaining quotes before committing to services.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:** One customer praised the personalized service and beautiful craftsmanship of their engagement ring, expressing appreciation for Neil's diligent assistance throughout the entire design process.
**Worst Review:** Another review reported dissatisfaction with the quoted repair costs for a ring, feeling that they might have received a lower offer elsewhere.
Address: 877 Santa Cruz Ave, Menlo Park, CA 94025
Phone: (650) 322-7900
**Opening Hours:**
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Staff members include Neil, who is noted for his involvement in the design process.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
