KK's Loans, Music & Jewelry, located at 315 South Jackson Street, Tullahoma, TN 37388, is a reputable jeweler known for its exceptional engagement ring creation services. The store operates from Monday to Friday, 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 3:00 PM, remaining closed on Sundays. With a strong focus on jewelry retail, the shop also provides a variety of services including pawn loans, buying and selling musical instruments, and offering bespoke jewelry options.
The team, led by skilled staff members, is praised for their friendly and accommodating service, particularly in the jewelry department. Positive customer feedback highlights the store's knowledgeable staff and their ability to assist in finding the perfect engagement ring. However, there have been some complaints regarding customer service inconsistencies and pricing issues, indicating room for improvement.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlight Reviews:
Best Review: Emily noted that the entire staff was incredibly helpful during her search for the ideal engagement ring, highlighting their expertise and dedication to customer service.
Worst Review: Selena expressed frustration with early closing hours and mentioned dissatisfaction with the selection, suggesting a visit to a different location for a better experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed
Staff Members:
- Whitney (Jeweler)
- Peanut
- Courtney
- Ken
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 348