KAY Jewelers, located at 1607 North Jackson Street, Tullahoma, TN 37388-2229, is a highly regarded jewelry store specializing in engagement ring creation and a variety of fine jewelry. With a total of 79 reviews reviewed, this store boasts an impressive reputation for customer service and quality offerings. The store is open from Wednesday to Monday, with the following hours:

| Day | Hours |
|-----------|---------------------|
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |

KAY Jewelers is known for its supportive and knowledgeable staff, including store manager Karisha, who has received numerous praises for her customer interaction. The store focuses on providing a superior shopping experience, particularly in engagement and wedding rings, as well as custom and special orders. The knowledgeable consultants assist customers in navigating their options, ensuring a personalized service.

The sentiment from online customer reviews indicates a predominantly positive atmosphere surrounding the store, reflecting a 90% positive and 10% negative sentiment based on the assessments collected.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 0%
- Negative: 10%

Best Review:
Tony highlighted the wonderful customer service at KAY Jewelers, mentioning the staff's patience and willingness to assist with questions.

Worst Review:
Lupe noted dissatisfaction with the pricing for resizing services, stating that other jewelers offered significantly lower rates for similar tasks.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.