Delgado Jewelry, Joliet, IL

Delgado Jewelry, located at 451 Collins St Unit A, Joliet, IL 60432, operates in Will County and is known for its engagement ring creation services, alongside a variety of fine jewelry offerings. Customers rave about the high-quality craftsmanship and personalized service provided by their friendly staff. The store's owner is well-regarded, with associates like Laura receiving specific praise for their assistance in jewelry design.

Despite the positive feedback, some customers have reported negative experiences, particularly concerning repairs and trust issues, especially involving sentimental pieces. This duality in feedback showcases a mixture of contentment and concern among patrons.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 18%
Negative: 14%

Opening Hours:
- Monday: 10 am - 6 pm
- Tuesday: 10 am - 6 pm
- Wednesday: 10 am - 6 pm
- Thursday: 10 am - 5 pm
- Friday: 10 am - 6 pm
- Saturday: 10 am - 5 pm
- Sunday: Closed

Staff Members Mentioned:
- Laura

Best Review:
A customer highlighted the outstanding service provided by Laura when creating a custom bracelet, expressing high satisfaction with the result and indicating a willingness to return for future purchases.

Worst Review:
Another customer recounted a troubling incident where their mother's wedding ring was altered incorrectly, leading to claims of replaced diamonds and a lack of respect by the staff during the resolution process. This incident has raised concerns over trustworthiness with jewelry repairs in certain situations.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.