Thompson Jewelers, located at 2003 N Jackson St, Tullahoma, TN 37388, offers a fantastic selection of services for those seeking custom engagement rings and fine jewelry. With a commitment to excellent customer service, the store is run by Howard Thompson, a U.S. Army veteran, and his dedicated staff, known for their friendly and knowledgeable approach. Reviewers particularly praise the store's ability to design unique, personalized engagement rings tailored to individual preferences. The establishment also provides repair services and is recognized for its wide range of jewelry options including wedding and anniversary rings.
Operating hours are as follows:
- Friday: 9 AM – 5 PM
- Saturday: 10 AM – 1 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 9 AM – 5 PM
- Wednesday: 9 AM – 5 PM
- Thursday: 9 AM – 5 PM
Phone number: (931) 455-8700
Overall sentiment reflects a majority of positive reviews, with approximately 85% of online sentiments being positive, 10% neutral, and 5% negative.
Best Review: Timothy commended the store for its exceptional service and selection, mentioning that Thompson Jewelers is the only choice for all his jewelry needs.
Worst Review: Phyllis expressed her dissatisfaction due to a lengthy delay in getting her watch repaired, feeling that the customer service was lacking as she had to follow up multiple times before receiving her item back.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.