Kona Diamond Company, located at 75-971 Henry St, Suite 205, Kailua-Kona, HI 96740, specializes in creating custom engagement rings and offers a full array of jewelry services. The store boasts a selection of locally made Hawaiian heirloom jewelry, estate pieces, and quality watches. With experienced staff, including Mike, the friendly manager, customers have appreciated the attentive service and expertise in ring design and jewelry repair. Many reviews highlight the personalized attention given to creating beautiful pieces, alongside their fair pricing.

However, some customers have expressed concerns regarding repair quality and service delays. Overall, the shop has a solid reputation among many in the community.

Operating hours are:
| Day | Hours |
|-----------|-------------------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | 11:00 AM - 4:00 PM |

Staff: Mike

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review: A customer praised Mike and his team for their warm and professional service, noting the quick repair of a sentimental ring that exceeded expectations in quality.

Worst Review: One customer reported dissatisfaction after multiple attempts to fix their engagement ring, stating that the jeweler altered the original design and was unhelpful after raising concerns.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.