Kona Jewelers, located at 75-5725 Ali‘i Dr Suite A, Kailua-Kona, HI 96740, provides a selection of fine jewelry with a focus on engagement ring creation. The store has gathered a modest reputation through various customer reviews, indicating a mix of experiences from visitors. The phone number for Kona Jewelers is 808-329-8434.
The store is noted for its friendly staff and a pleasing array of jewelry, particularly engagement rings. Several customers have praised the knowledgeable team for their assistance in selecting pieces and creating custom orders. However, some reviews report mixed feelings, with a few customers expressing dissatisfaction with pricing and customer service experiences, indicating that the store may not always provide the best value compared to competitors.
Overall Sentiment from Online Customer Reviews:
- Positive: 57%
- Neutral: 14%
- Negative: 29%
Highlight Reviews:
Best Review: Nettie appreciated the excellent service and beautiful jewelry, noting her long-standing satisfaction with the store's quality.
Worst Review: Colin expressed frustration over poor customer service after experiencing issues with a purchase, feeling dismissed and unsupported by the staff.
Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 64%
Total Customer Feedback Reviewed: 7
Store Phone Number: 8083298434