Karat Patch Jewelers, located at 800 Hillcrest Rd Suite 5, Mobile, AL 36695, is a distinguished jewelry store specializing in engagement ring creation and exceptional service. With over 53 total reviews, the store has garnered positive feedback for its extensive selection and personalized approach to assisting customers in selecting the perfect engagement rings.

Phil Smith, the owner, has established a reputation within the community for his dedication to quality products and superior customer service since the store's inception in 1981. The knowledgeable staff, including Cameron and several other skilled jewelers, consistently receive accolades for their expertise and personalized service, making the ring selection process seamless and enjoyable.

The store operates within Mobile County and provides a range of services including jewelry repair in addition to their vast collection of engagement and fashion jewelry. Customers frequently comment on the well-curated selection of timeless pieces and the helpfulness of the staff, leading to many recommendations for prospective buyers.

Negative feedback does exist, with some customers expressing dissatisfaction regarding service timing and certain transactions. However, the overwhelming sentiment remains positive, highlighting excellent customer interactions and competitive pricing.

Operating Hours:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed

Staff Members:
- Phil Smith
- Cameron

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews indicates a strong positive atmosphere at the jeweler’s, with about 85% positive sentiments, 10% neutral, and 5% negative.

Best Review:
Melissa commended Karat Patch Jewelers for their unbeatable prices and high-quality products, stating that they are the best in the area.

Worst Review:
A customer named Carrie expressed disappointment over the store being closed before the official closing time, which led her to take her business elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.