Zales Jewelers, located in Mobile, Alabama, specializes in engagement ring creation and offers a wide array of jewelry services tailored to meet customer needs. The store boasts an extensive selection of diamond and precious jewelry, including the ability to customize pieces, making it a popular choice for couples looking to create their ideal engagement rings. Their services also encompass repair and cleaning to ensure the longevity of your treasured pieces.

This location is staffed by knowledgeable associates who are praised for their helpfulness and expertise in guiding customers through their selection process. Many reviewers commend the store for its friendly service and commitment to quality, with some noting specific staff members such as Cornell and Renisha for their exceptional customer interaction and professionalism.

However, reviews reflect a mix of sentiments. Positive experiences highlight the attentive staff and the quality of service, while several customers express dissatisfaction with repair timelines and follow-up communication, indicating a need for improvement in these areas.

Zales Jewelers
3213 Bel Air Mall, Ste. C 6
Mobile, AL 36606
Phone: (251) 471-5385

**Operating Hours:**
| Day | Hours |
|-----------|--------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
The overall sentiment is mixed, with approximately 45% positive feedback, 15% neutral, and 40% negative reviews found across various platforms.

Best Review: A customer praised the staff for their exceptional service in assisting with selecting the perfect engagement ring, highlighting the care and detail provided throughout the process.

Worst Review: A reviewer expressed frustration with the inconsistent service, recounting an experience where they faced multiple delays in receiving a ring, leading to disappointment in the overall experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.