Zundel's Jewelry, Mobile AL

Zundel's Jewelry, located at 3670 Dauphin Street, Mobile, AL 36608, specializes in providing a full range of jewelry services with a particular emphasis on engagement ring creation. As a family-owned business operating since 1935, they pride themselves on offering personalized customer service. The knowledgeable staff are reported to be friendly and helpful, making the process of selecting an engagement ring a pleasant experience.

The store is noted for its broad selection of jewelry, including loose diamonds, gold and platinum pieces, and estate jewelry. Customers appreciate the staff's willingness to guide them through their options without pressure—fostering an inviting environment that encourages informed decisions.

However, some negative reviews indicate a few instances of poor service, particularly regarding customer interactions. While the majority of experiences are positive, there were isolated comments about staff conduct that contrast the otherwise favorable reputation.

Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Customer Reviews Sentiment:**
The ambiance surrounding Zundel's Jewelry is largely positive, with the overwhelming majority of reviewers praising the staff's friendliness, professionalism, and expertise in jewelry selection and craftsmanship.

**Best Review:**
A customer commended the excellent service they received when starting a registry at Zundel's, highlighting how the staff took the time to understand their preferences and provided tailored suggestions.

**Worst Review:**
A reviewer expressed dissatisfaction with their treatment during a visit, feeling that the owner's behavior was rude, especially considering their intent to make significant purchases.

**Opening Hours:**
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed

**Staff Members:**
- Bill Zundel Jr. (Vice President)

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*