Kay Jewelers, located at 790 Arlington Ridge, Ste. 305, Akron, OH 44312-5856, is a well-regarded jewelry store specializing in engagement ring creation and a variety of jewelry services. Their phone number is (330) 644-0486. Known for their expansive selection, Kay Jewelers assists clients in designing custom engagement rings, helping to merge personal styles with expert craftsmanship. The store offers services including jewelry maintenance and repair, custom special orders, diamond upgrades, gold exchange, and appraisals. The skilled team, including notable staff members like Jill and Christine, has been recognized for their exceptional customer service, assisting customers through every detail of the engagement ring creation process.
Operating in Summit County, Kay Jewelers has received significant positive feedback from customers. With a total of 108 Google reviews, the sentiment can be categorized as follows:
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
The general atmosphere reflects a strong appreciation for the helpfulness and expertise of the staff, though there are occasional mentions of issues like miscommunication.
Opening Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
Best Review:
James praised the store for its amazing staff and great deals, emphasizing the friendly atmosphere.
Worst Review:
Stacey expressed disappointment after arriving shortly after closing time, citing incorrect hours on Google.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 108