Zales Jewelers, located at 2000 Brittain Rd Ste 591, Akron, OH 44310, operates in Summit County and caters to customers looking for engagement rings and other jewelry. The jeweler offers a variety of services including engagement ring creation, jewelry repair, and personalized consultations. Staff members are noted for their courteous and helpful nature, aiming to assist customers in finding the perfect jewelry items.

Customer reviews reflect a mixed sentiment towards Zales Jewelers. The positive feedback highlights the helpfulness of the staff and the quality of gemstone rings, earning an estimated 60% positive sentiment. However, negative comments emphasize issues such as long delivery delays and poor customer service, resulting in a 30% negative sentiment, with the remaining 10% being neutral.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 10%
Negative: 30%

Opening Hours:
- Monday to Saturday: 11:00 AM - 7:00 PM
- Sunday: Closed

Best Review:
Amy mentioned Zales Jewelers has a nice selection of gemstone rings and praised the staff for being very courteous and willing to help customers find what they want.

Worst Review:
Shirley described a frustrating experience with Zales, indicating significant delays in order fulfillment and inadequate customer support during the process, expressing a lack of trust in the company.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.