Jared Galleria of Jewelry in Montrose Centre, Akron, offers an extensive selection of fine jewelry, including a significant focus on engagement ring creation. With a commitment to providing outstanding customer service, the knowledgeable staff assist clients through the entire process of designing and selecting the perfect ring. The dedicated team prides themselves on personalized service, ensuring that each customer feels valued and understood, helping them find exactly what they are looking for in a wedding or engagement ring.
Located at 3900 Medina Rd, Akron, OH 44333, the store provides various services, such as custom jewelry design, on-site jewelry and watch repair, engraving, ring sizing, and jewelry cleaning, all aimed at enhancing the overall shopping experience. Their focus on creating a comfortable and welcoming environment is evident through the multiple personal accounts highlighting the staff's professionalism and expertise.
Operating hours are as follows:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday to Friday: 10:00 AM - 8:00 PM
Phone: (330) 665-1994
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 10%
Negative: 15%
The sentiment of reviews suggests a generally favorable atmosphere regarding the services provided, specifically for engagement ring creation. Numerous clients praise the helpfulness and professionalism of the staff. However, some negative reviews highlight concerns over customer service experiences and inconsistent communication.
Highlight Reviews:
Best Review: A customer praised the wonderful experience at Jared, noting the supportive team during the engagement ring selection process, emphasizing the positive atmosphere they encountered while shopping there.
Worst Review: Another customer expressed disappointment regarding the service, mentioning a lack of attentiveness from the staff while waiting to receive assistance, which ultimately led them to leave without making a purchase.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 331