Sam's Jewelry Emporium, located at 468 E Exchange St, Akron, OH, serves as a premier destination for engagement ring creation and fine jewelry in Summit County. With a strong emphasis on customer service and personalized design, the knowledgeable staff, including gemologist Curtis Post, ensures clients receive a tailored experience when selecting their perfect engagement ring. The store has operated since 1946, evolving from its origins as a loan service into a renowned jewelry store known for its extensive collection of diamonds and custom pieces.

Sam's Jewelry Emporium is praised for its friendly atmosphere, where customers often express that the team is genuinely attentive and willing to assist throughout the design process. The engagement ring selection is particularly noteworthy, with many customers appreciating the non-pressuring environment, allowing for thoughtful decision-making.

Across various platforms, 421 reviews reflect a generally positive sentiment toward the store, indicating a well-regarded reputation in the community.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%

Positive reviews highlight the quality of jewelry and exceptional customer service. Customers commend the staff's expertise, frequently mentioning the design capabilities and affordability of the pieces.

Negative reviews, while fewer, mainly address instances of dissatisfaction regarding the purchasing process and perceived value during buyback options, with some former customers feeling that offers made for jewelry were undervalued.

Best Review:
Mary commended Sam's Jewelry Emporium as the best place for both pawn services and jewelry purchases, highlighting the helpful and knowledgeable approach of the employees.

Worst Review:
Tena expressed frustration over the customer service experienced when attempting to sell a ring, noting that the staff was very friendly until they learned she was not purchasing, at which point the atmosphere became unwelcoming.

Operating Hours:
- Monday: 9:00 AM - 6:00 PM
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: Closed
- Thursday: 9:00 AM - 8:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed

Staff members include Curtis Post, along with other devoted team members who contribute to the overall success of the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.