Kay Jewelers, located at 8000 Mall Walk, Ste. 6040, Yonkers, NY 10704-1226, is a standout jeweler specializing in the creation of exquisite engagement rings. This store operates within Westchester County and caters to a diverse clientele seeking both personalized jewelry and exceptional customer service. The staff is known for their attentive approach, particularly Charisse, who has received numerous commendations for delivering outstanding service.

The jeweler offers a range of services, including custom and special orders, jewelry maintenance, diamond upgrades, and appraisals. With a focus on engagement and wedding rings, Kay Jewelers ensures that every piece is crafted with precision and care.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Overall Sentiment from Online Customer Reviews:
The reviews show a mixed reaction, with about 40% of customers expressing positive experiences, 20% neutral, and 40% negative sentiments. Many praise the knowledgeable and friendly service, particularly highlighting Charisse’s professionalism, while some have reported dissatisfaction with customer service and engagement after purchases.

Best Review: A customer noted that Kay Jewelers offers a promising selection of engagement rings, commending the efficient service and the staff's ability to answer questions thoroughly.

Worst Review: Another customer experienced difficulty with a ring that was missing a stone, stating that the response from staff was unprofessional and unhelpful, leading to a frustrating experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff mentioned: Charisse.