Ideal Jewelers, located at 2254 Central Park Avenue, Yonkers, NY 10710, has built a reputation for creating exquisite engagement rings and providing a range of jewelry services. With a focus on fine and trendy pieces, the store offers custom jewelry services where customers can collaborate with skilled jewelers to bring their design ideas to life. The owner, Randy, along with his dedicated staff, is noted for their hands-on approach, ensuring customers feel valued and supported throughout their buying experience.
The establishment operates Monday to Friday from 10:00 AM to 6:30 PM and Saturday from 10:00 AM to 6:00 PM, remaining closed on Sundays. The store is well-regarded not only for its engagement ring selection but also for its jewelry repair, watch services, and gold buying.
OVERALL SENTIMENT FROM ONLINE CUSTOMER REVIEWS:
The atmosphere of customer feedback appears to lean positively with about 65% of reviews reflecting satisfaction with service and product quality, while around 25% express neutral feelings. However, 10% of the reviews exhibit dissatisfaction, primarily concerning pricing and return policies.
HIGHLIGHT REVIEWS:
Best Review: A customer praised Randy and his team for their outstanding service and willingness to negotiate prices, highlighting a positive experience while shopping for jewelry.
Worst Review: A customer expressed disappointment over the store's no-refund policy, feeling frustrated after being unable to return a ring, which left them with a negative impression despite the quality of the jewelry.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 6:30 PM |
| Tuesday | 10:00 AM - 6:30 PM |
| Wednesday | 10:00 AM - 6:30 PM |
| Thursday | 10:00 AM - 6:30 PM |
| Friday | 10:00 AM - 6:30 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Staff Members: Randy (Owner)