Kay Jewelers, located at 2801 Wilma Rudolph Blvd., Unit 450, Clarksville, TN 37040-5011, is a reputable jewelry store within the Governor's Square Mall. With a focus on engagement ring creation, Kay Jewelers offers a variety of services including custom and special orders, jewelry maintenance and repair, and financing options designed to cater to diverse customer needs. The store is noted for its engaging staff, providing assistance in selecting the perfect ring, while also maintaining a commitment to customer service.

However, reviews indicate a mix of experiences. Positive feedback highlights helpful staff, especially regarding assistance in choosing and creating engagement rings. Customers have appreciated the dedicated service, particularly from personnel like LeAnne and Kim, who have been noted for their attentiveness. Negative reviews, however, point to issues such as poor customer service, lack of acknowledgment from staff during busy periods, and inconveniences related to store hours.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 15%
Negative: 40%

Kay Jewelers has been subject to 108 reviews.

Best Review: A customer named Bailey expressed gratitude for the knowledgeable assistance provided by LeAnne, who took the time to help find a wedding band while making sure they felt comfortable throughout the process.

Worst Review: Emily shared her frustration after receiving no assistance during her visit, emphasizing that despite having staff present, she felt invisible for the duration of her time in the store.

Opening Hours:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Members Mentioned:
LeAnne
Kim

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.