Zales Jewelers, located at 2801 Wilma Rudolph Blvd., #290, Clarksville, TN 37040, operates in Montgomery County and is known for its exceptional engagement ring creation services. With a total of 524 reviews, the store maintains a strong reputation among customers.
The jeweler offers an impressive selection of engagement rings and personalized jewelry services, ensuring that every client's unique vision is realized. Zales provides in-store ordering, custom jewelry design, jewelry and watch repair, as well as cleaning and inspection services, ensuring your cherished pieces are always in pristine condition. Customers appreciate the friendly and knowledgeable staff, including Felicia and Al, who consistently deliver outstanding customer service.
Operating hours are as follows:
| Day | Hours |
|-----------|--------------------------|
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
Overall Sentiment from Online Customer Reviews:
The customer reviews indicate a positive overall sentiment, with approximately 85% positive comments, 10% neutral, and 5% negative feedback. Customers frequently commend the exceptional service and product quality, highlighting the expertise of the associates.
Best Review:
Dustin reflected on a positive experience during his visit, appreciating how the staff took the time to understand his needs without pressure to purchase, making him feel valued.
Worst Review:
William expressed dissatisfaction with the customer service, feeling that he was misled by the management about a specific situation regarding his purchase.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 525
Store Phone Number: (931) 552-0299