McKenzie & Smiley Jewelers is a family-owned jewelry store located at 2794 Wilma Rudolph Blvd, Clarksville, TN 37040. They specialize in creating stunning engagement rings and offer a variety of services, including custom design, jewelry repair, and sales of wedding bands and other fine jewelry. The store operates in Montgomery County and is known for its excellent customer service, with a team dedicated to helping customers find the perfect piece for their special occasions. The store is managed by Norris S. and has earned a reputation for being one of the best jewelry establishments in the region, having been voted Clarksville's Best Jeweler for ten consecutive years.

With a total of 422 reviews analyzed, McKenzie & Smiley Jewelers maintains a predominantly positive reputation among customers.

Overall Sentiment from Online Customer Reviews:
Positive: 93%
Neutral: 5%
Negative: 2%

The sentiments from reviews emphasize a welcoming atmosphere and knowledgeable staff, particularly in the engagement ring creation process. Happy customers often highlight the personalized service and attentiveness of team members, while any negative feedback generally pertains to specific experiences rather than the overall quality of service or products.

#### Operating Hours
| Day | Hours |
|-----------|--------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 6 PM |
| Sunday | Closed |

Staff members mentioned include Norris S., among others highlighted for their customer service.

Best Review:
A customer praised the store for its exceptional service during the engagement ring selection process, mentioning the staff's friendliness and professionalism.

Worst Review:
One review noted that a customer faced delays and communication issues regarding jewelry repairs, which left them feeling frustrated despite the overall positive experiences shared by others.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.