Kay Jewelers, located in the Mall at Wellington Green, offers a wide selection of engagement rings and exceptional customer service in Wellington, Palm Beach County. Their address is 10300 W Forest Hill Blvd., Space 125, Wellington, FL 33414, and they can be reached at (561) 795-3216. The store operates from Monday to Saturday, 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Known for their engagement ring creation services, Kay Jewelers provides not only a variety of exquisite rings but also custom design options to help customers find or create the perfect piece. Staff members are often mentioned positively, especially Jill and Joe, who have a reputation for being helpful and attentive. However, some negative feedback highlights concerns about aggressive sales tactics and customer service quality.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 50%
Neutral sentiment: 20%
Negative sentiment: 30%

The reviews reflect a mix of praise for the selection and staff, alongside critiques about customer service experiences and product quality.

Best Review:
Andres expressed gratitude for the outstanding customer service provided by Jill, highlighting the enjoyable experience while selecting engagement rings and the helpfulness of the entire team.

Worst Review:
Tina recounted a negative experience with the repair shop at Kay Jewelers, where her wedding ring was reportedly ruined, leading to dissatisfaction with the resolution offered.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Members Mentioned:
- Jill
- Joe

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.