Van Dell Jewelers, located at 13860 Wellington Trace #20, Wellington, FL 33414, is a family-run jewelry store specializing in custom engagement ring creation and jewelry repair. With a reputation spanning decades, they offer personalized service and a range of unique jewelry designs. Customers can consult with the knowledgeable staff, including owner Jack Van Dell, who is known for creating beautiful, bespoke pieces tailored to individual tastes.
Operating hours are as follows:
- Tuesday to Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 3:00 PM
- Closed Sunday and Monday
In a review analysis of 38 customer sentiments, a mix of feedback emerges:
Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 30%
Negative: 25%
Positive reviews highlight excellent customer service and quality craftsmanship, with many clients expressing satisfaction with the engagement rings created by Van Dell Jewelers. However, some negative reviews point towards issues such as perceived poor service and dissatisfaction with repair work.
Best Review:
A customer named Ashlee praised Van Dell Jewelers for creating her engagement ring and wedding bands, commending their unique handmade pieces and excellent customer service.
Worst Review:
Dee reported a troubling experience when her diamond earrings were switched out for inferior replacements during repairs, expressing devastation over the incident and dissatisfaction with the store's handling of the situation.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.