Wellington Jewelry, Wellington FL

Wellington Jewelry, located at 12794 W Forest Hill Blvd Ste 15A, Wellington, FL, operates in Palm Beach County and specializes in creating custom engagement rings and providing jewelry repair services. The store offers a welcoming environment with a focus on personalized service.

From the reviews collected, there is a mixed sentiment among customers. Those who have had positive experiences highlight the friendly staff, reasonable rates, and efficient service, particularly in resizing and repairing jewelry. However, a number of negative reviews point to issues with customer service, including unresponsiveness and dissatisfaction with the handling of certain repairs, especially involving digital watches.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Opening Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed

Staff members mentioned include Phil, the owner.

Best Review: Frances praised the store for their quick and efficient resizing of her wedding band, stating it was completed the same day and fit perfectly.

Worst Review: Alexis expressed deep disappointment in the owner's aggressive behavior when addressing a complaint regarding a digital watch repair, stating that the interaction was both hostile and unprofessional.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.