HomeStore LocatorNJEdisonKay Jewelers Menlo Park Mall
77.5% Score | Kay Jewelers Menlo Park Mall in Edison NJ

Kay Jewelers is a prominent jewelry store located in the Menlo Park Mall, Edison, NJ, specializing in engagement rings and fine jewelry. With a well-deserved reputation for quality service and a vast selection, this store caters to a variety of customer needs. The knowledgeable staff members, including manager Eric, are dedicated to providing a positive shopping experience, assisting clients in selecting the perfect engagement ring while ensuring they stay within budget. Alongside engagement rings, they offer customization options and repair services to maintain the beauty and longevity of jewelry.

The store operates Monday through Saturday from 10:00 AM to 8:00 PM and closes at 9:00 PM on Fridays and Saturdays. On Sundays, the store opens later at 11:00 AM and closes at 7:00 PM. For inquiries, customers can reach them at (732) 549-7119.

**Overall Sentiment from Online Customer Reviews:**
Positive: 70%
Neutral: 15%
Negative: 15%

Customers frequently praise the store's helpful and friendly service. However, some reviews note concerns about impolite interactions with certain staff members, reflecting a mixed experience at times.

**Best Review:**
A customer named Megan highlighted the exceptional service she received while selecting an engagement ring, specifically mentioning how the staff's patience and knowledge greatly assisted her in making a decision.

**Worst Review:**
Phoenix shared a frustrating experience of being ignored for several minutes despite being in the store with multiple staff members present at the time.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

**Staff Members Mentioned:**
- Eric (Store Manager)

Positivity Score: 77.5%
Total Customer Feedback Reviewed: 116

Store Phone Number: (508) 460-9317

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Kay Jewelers Menlo Park Mall
Kay Jewelers Menlo Park Mall
77.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Google
Map data ©2024 Google
Map data ©2024 Google
Kay Jewelers Menlo Park Mall
Design Your Ring with Jeweler AI
info icon

The smart, stress-free path to creating an engagement ring that’s uniquely yours

START NOW
Ad