Kay Jewelers Menlo Park Mall in Edison NJ

Kay Jewelers is a prominent jewelry store located in the Menlo Park Mall, Edison, NJ, specializing in engagement rings and fine jewelry. With a well-deserved reputation for quality service and a vast selection, this store caters to a variety of customer needs. The knowledgeable staff members, including manager Eric, are dedicated to providing a positive shopping experience, assisting clients in selecting the perfect engagement ring while ensuring they stay within budget. Alongside engagement rings, they offer customization options and repair services to maintain the beauty and longevity of jewelry.

The store operates Monday through Saturday from 10:00 AM to 8:00 PM and closes at 9:00 PM on Fridays and Saturdays. On Sundays, the store opens later at 11:00 AM and closes at 7:00 PM. For inquiries, customers can reach them at (732) 549-7119.

**Overall Sentiment from Online Customer Reviews:**
Positive: 70%
Neutral: 15%
Negative: 15%

Customers frequently praise the store's helpful and friendly service. However, some reviews note concerns about impolite interactions with certain staff members, reflecting a mixed experience at times.

**Best Review:**
A customer named Megan highlighted the exceptional service she received while selecting an engagement ring, specifically mentioning how the staff's patience and knowledge greatly assisted her in making a decision.

**Worst Review:**
Phoenix shared a frustrating experience of being ignored for several minutes despite being in the store with multiple staff members present at the time.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

**Staff Members Mentioned:**
- Eric (Store Manager)