Zales Jewelers offers a wide variety of engagement ring creation services in Edison, NJ, located at 55 Parsonage Rd, Ste. 1755, Menlo Park Mall. With a phone contact of (732) 635-9533, they pride themselves on quality craftsmanship and personalized service, making them a popular choice for those seeking to celebrate life’s special moments. Customers can enjoy options such as custom jewelry creation, jewelry repair, cleaning, and inspection services.
The store’s operating hours are as follows:
| Day | Hours |
|-----------|----------------------|
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
{{{Overall Sentiment from Online Customer Reviews:}}}
The overall sentiment from online customer reviews is mixed. Positive experiences highlight great service and helpful staff, while negative reviews point out issues with customer service and product quality. The estimated percentage of sentiments is as follows: Positive 47%, Neutral 20%, Negative 33%.
{{{Best Review:}}}
A customer named Sandra praised the attentive service she received from Mike, noting his helpfulness in selecting beautiful jewelry and emphasizing the loyalty she and her family have shown to Zales over the years.
{{{Worst Review:}}}
Barbara expressed frustration with a lack of communication regarding specific rings that were reportedly available. After driving a significant distance to the store, she was told they did not carry the items as initially promised, resulting in a wasted trip.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.